“The new customer support portal design borrows heavily from the look and feel (ie. color palette, background, layout) of Turbo Tax Online. Clearly Turbo Tax Online has professional XD resources and is a well designed site, so we borrowed and repurposed any elements that we could; making the portal unique for our target audience (agents), but without trying to reinvent the wheel. Its familiar, yet new at the same time.” –Pat Lang, XD resource
Modular Design: Overall the site has a modular layout so that it can be built efficiently, grow as new modules are created, and elements can be repurposed creating a consistent design.